21bdbaji Privacy Policy — Your Information Is Completely Safe With Us

Welcome to 21bdbaji. This Privacy Policy explains how 21bdbaji collects your personal information, the purposes for which it is used, and how it is kept secure. 21bdbaji is a trusted name in the Bangladeshi gaming community, and we place the highest importance on the privacy of our members.

By using the 21bdbaji website and app, you agree to this Privacy Policy. This Policy may be updated from time to time, and any changes will be published on the website. Please read this Policy carefully in full before registering with 21bdbaji.

21bdbaji collects two types of information from you — information you provide directly, and information collected automatically through your browsing and gaming activity.

Information you provide directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current and permanent address.
• National ID or passport number (required for KYC verification).
• Mobile banking or bank account details (required for deposits and withdrawals).
• Messages and information shared during interactions with our support team.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time and pages visited on the website.
• Gaming activity and betting history.
• Login time and location data.
• Information obtained from cookies and tracking technologies.

21bdbaji uses the information it collects only for specific and legitimate purposes. We never use your information for unrelated activities.

21bdbaji never transfers your information to third parties for advertising purposes. Your data is used solely to provide 21bdbaji's services.

21bdbaji stores your information on secure, encrypted servers. Our data centers are monitored around the clock, 24 hours a day.

• All information is retained for the duration that the account remains active.
• Certain data is retained for a specified period after account closure to fulfil legal requirements.
• Financial transaction records are retained in accordance with regulatory guidelines.
• Data is securely deleted once it is no longer needed.
• Backup copies are stored in encrypted form at a separate location.

21bdbaji does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment Processors: Minimum necessary information is shared with trusted payment gateways to process financial transactions.
• Legal Requirements: Information may need to be disclosed under a court order or government directive.
• Fraud Prevention: Information may be shared with regulatory authorities in connection with financial crime investigations.
• Technology Partners: Limited data may be shared with trusted technology partners necessary to operate our services, and they are bound by the same privacy standards.

Outside of the above, 21bdbaji does not share your information under any circumstances without your consent.

The 21bdbaji website uses cookies to help improve your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For monitoring and improving site performance.
• Third-Party Cookies: Only for essential payment or security services.

You can disable cookies through your browser settings if you wish. However, doing so may limit some features on 21bdbaji.

21bdbaji uses industry-leading security technology to protect your information. Our dedicated security team monitors all systems 24 hours a day.

• 256-bit SSL/TLS encryption is applied to all communications.
• Two-Factor Authentication (2FA) is available for your account.
• Automated systems are in place to detect unusual logins or suspicious activity.
• Regular security audits and penetration testing are conducted.
• Data backups are performed regularly in encrypted format.
• Staff access to data is restricted and controlled based on role.

As a 21bdbaji member, you have several important rights over your own information. 21bdbaji respects these rights at all times.

• Right to Access: You can find out what information 21bdbaji holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request that your information be deleted, provided there are no legal obligations requiring its retention.
• Right to Object to Processing: You may object to your data being used for specific purposes.
• Right to Data Portability: You can request a copy of your information.
• Right to Withdraw Marketing Consent: You can opt out of promotional communications at any time.

To exercise any of these rights, email us at [email protected] or reach us via live chat. 21bdbaji will respond within 30 business days.

21bdbaji strictly does not provide services to anyone under the age of 18. Protecting the privacy of minors is one of 21bdbaji's highest priorities.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• Age is verified during the KYC process through a national ID card or passport.
• If any minor's information is inadvertently collected, it is deleted immediately.
• If parents have any concerns, they can contact our support team and 21bdbaji will act promptly.

21bdbaji reserves the right to update this Privacy Policy as needed. Any changes will take effect from the date they are published on the website.

• Members will be notified of significant changes via email or in-app notification.
• Continued use of 21bdbaji after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you have the option to close your account.
• The date of each update will be noted at the top of the page.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with the 21bdbaji support team.

• Email: [email protected]
• Live Chat: Available at all times in the bottom-right corner of the website.
• We typically respond within 30 minutes; complex matters may take up to 3 business days.